Client Retention

Unlock long-term growth and build stronger partnerships with proven strategies to maximise your revenue and global success

Build Stronger Client Relationships

As the proud UK-licensed consultants for Tenacity International BV, we’re excited to introduce over 35 years of Tenacity's proven success in B2B client retention to your business. With their trusted processes, Tenacity has helped protect over £17.5 billion in revenue for partners across 45 countries. Now, we're here to bring these value-driven solutions to you—helping build stronger relationships and unlocking long-term success together!

Our Tenacity Services

Tenacity’s solutions are designed to foster seamless collaboration between commercial, operational, and management teams, ensuring that everyone is aligned and working effectively to achieve measurable results. Their approach helps identify challenges, guide decision-making, and implement strategies that work. From training and coaching to ongoing support, Tenacity ensures these processes are fully optimised—staying involved until everything runs smoothly and delivers success.

Value-Based Partnerships

Methods for Building Strong Partnerships

Value-Based Partnerships offer a streamlined approach for commercial teams to foster meaningful customer relationships. With immediate implementation, teams elevate their performance, freeing up valuable time for strategic growth.

FreshEyes® Reviews

Feedback for Better Business Insights

Get direct insight into how your key customers perceive your business with FreshEyes Reviews. These independent interviews uncover strengths and areas for improvement, ensuring you receive honest, actionable feedback straight from your customers.

Clients for Life

Feedback for Better Business Insights

Get direct insight into how your key customers perceive your business with FreshEyes Reviews. These independent interviews uncover strengths and areas for improvement, ensuring you receive honest, actionable feedback straight from your customers.

Why Tenacity’s Solutions Work

With over £17.5 billion in customer contracts worldwide protected by their processes, and several clients seeing their annual profits increase by over £100 million, their numbers speak for themselves. But why are our solutions so effective?

Clear and Focused Approach

Tenacity’s methods identify what’s essential and provide a clear path for executing tasks effectively. With a solid approach, strong results naturally follow.

Seamless Collaboration

With over 35 years of experience, Tenacity ensures smooth teamwork between commercial, operational, and management roles, aligning everyone toward actions that drive success.

Comprehensive Support

From insight to execution, Tenacity is with you at every stage—offering training, coaching, and ongoing support until everything operates at peak performance.

Tenacity Clients

Tenacity’s diverse portfolio of clients reflects their commitment to delivering exceptional services across a wide range of industries. From healthcare and technology to staffing and cloud solutions, these organisations trust Tenacity to provide innovative solutions that drive success and foster long-term partnerships.

WEngage

Olympia Employment Agency

Canon Business Services

Medtronic IHS

Philips Healthcare

Open Line Cloud Solutions

Start People Employment Agency

CSU Cleaning

Don't just take our word for it...

Enhance Your Client Relationships and Drive Sustainable Growth Today

Let Tenacity's proven strategies elevate your business. Get in touch today and discover how we can help you enhance client retention and boost profitability.