FreshEyes Reviews
Discover Critical Customer Feedback for Major Clients!
Deep Insight into Your Most Important Accounts
FreshEyes Reviews give you personal, unbiased feedback directly from decision-makers. We conduct open dialogues to capture unfiltered insights, helping you understand customer expectations, missed opportunities, and their perception of your service. Our team has been refining this process for over 35 years.
FreshEyes Reviews provide unparalleled insights into the minds of your key decision-makers. We conduct personal interviews to capture verbatim feedback, free from guiding questions or agendas. These insights are critical for developing strategies that retain major customers and optimise collaboration.
FreshEyes Reviews: Understanding Your Customers Like Never Before
Insight into large accounts
In-depth, personal conversations with decision-makers
FreshEyes Reviews offers a deep dive into your major client accounts by engaging directly with key decision-makers and influencers. By analysing the expectations and needs of these stakeholders, Tenacity uncover opportunities for strengthening relationships, identifying potential risks, and enhancing customer satisfaction.
Unfiltered, verbatim feedback
Verbatim feedback that reveals true customer perceptions
FreshEyes Reviews engage with the highest-level decision-makers in your key accounts, ensuring Tenacity gathers insights from those who truly hold power over the relationship. Through these personal, one-on-one conversations, Tenacity explores the customer’s perceptions, needs, and potential areas of concern.
Global expertise across 6 continents
Expert guidance to turn feedback into tangible actions
FreshEyes Reviews provides a word-for-word report of what your customers say during our interviews. This unfiltered, verbatim feedback gives you unparalleled access to their true perceptions, frustrations, and praises. Unlike standard customer surveys, which often lead to generic or sanitised responses.
Why Our Approach Works
FreshEyes Reviews gather in-depth personal feedback from key decision-makers within your largest accounts. Using Tenacity’sWeb of Influence® framework, Tenacity identify and interview the 3 to 5 stakeholders who have the power to impact or terminate a collaboration. With over 2,000 interviews conducted globally, Tenacity bring clarity to customer perceptions and turn insights into concrete actions.
Actionable Insights, Not Just Reports
Identify Key Stakeholders
Web of Influence® identifies key stakeholders who can shape business outcomes.
Honest, Unfiltered Feedback
Our open dialogue format encourages honest, unfiltered feedback.
Drive Your Business
Tenacity translates insights into actionable steps that move your business forward, not just a report.
Unlock Your Customer Insights Today
Are you ready to discover what your major customers truly think? Request more information or schedule a consultation to get started on a FreshEyes Review.